Mobile Application
Last Updated: 04 January 2024
This Privacy Policy delineates the protocols employed by Braybrooke Residential Towers Interactive (Pvt) Ltd and its parent company or companies, as well as their subsidiaries and the subsidiaries of the holding company or companies (collectively referred to as "Braybrooke Residential Towers," "we," "us," or "our") in the management of your personal data.
Safeguarding Your Information
Deleting an account requires you to enter a password for verification, so please make sure you have the legal permissions.
The Trizen mobile application ("App") is the exclusive property operated by Braybrooke Residential Towers. This Policy is applicable to individuals who download, install, or use the App. For terms not explicitly defined in this Policy, the meanings ascribed to them in the respective terms and conditions of the App shall prevail.
This Policy elucidates the nature of the personal data we collect, the methods employed in its utilization and/or sharing, and the mechanisms through which such personal data is upheld by us. Your utilization of this App signifies your acknowledgment and acceptance of this Policy. Should you dissent from any part, or the entirety of the terms outlined in this Policy, it is advised that you refrain from applying to use or using this App.
We encourage you to meticulously peruse this Privacy Policy and revisit it periodically, as it undergoes updates. Each instance of App usage constitutes an implicit agreement to abide by the most recent version of the active Privacy Policy.
How to Reach Us
Should you have any inquiries or concerns regarding this Policy or wish to submit a request to Braybrooke Residential Towers for access to or correction of your personal data, please feel free to get in touch with us at:
Braybrooke Residential Towers (Pvt) Ltd 117, Sir Chittappalam A Gadiner Mawatha, Colombo 2.
Email: info@trizen.lk
Information Collection Overview
The term "personal data" includes information that identifies an individual, such as name, phone numbers, address, and email.
We collect volunteered personal data when you engage with the Braybrooke Trizen App, like applying for a User Account or responding to information requests.
For specific purposes, additional information may be required, such as billing details or payment mechanisms like credit card information.
Automatic data collection from your mobile includes app interactions, aiding in app analysis and issue diagnosis.
Personal data may also be collected from various sources, such as application forms, public directories, social media, credit reporting agencies, events, contests, other Braybrooke Residential Towers entities or divisions, and through app-related mechanisms.
Moreover, the option to upload and share videos and images is available, with the uploaded content linked to your account and visible to other community users.
Usage of Information
The personal data collected about you will be used in accordance with the Data Protection Act 2012 of Singapore ("Applicable Law").
Braybrooke Residential Towers utilizes the information collected for various purposes, including identification and authentication, fulfilling contractual obligations, providing requested services, processing app downloads, managing participation in events and contests, processing User Account applications, validating bookings and processing payments, understanding sales and preferences, developing products and services, facilitating necessary checks, responding to feedback, sending alerts and notifications, internal administrative purposes, crime prevention, legal compliance, and protection of rights and property.
Publicly shared media content, like videos or images, may be visible to other users within the Braybrooke Residential Towers community.
Braybrooke Residential Towers may also collect, use, and disclose personal data for any other purpose permitted or required under the Applicable Law.
Control Over Your Information
Braybrooke Residential Towers provides you with the authority to manage your personal data within your User Account settings, allowing for access, updates, or deletions. Should you require access or corrections, reach out to us, recognizing that fees may apply in accordance with the Applicable Law.
While Braybrooke Residential Towers upholds your right to access and correct personal data, we reserve the right to refuse requests as dictated by the Applicable Law.
Furthermore, if you wish to limit or cease the use of your personal data, please communicate your preferences. It's essential to acknowledge that non-permission may impact our ability to provide certain services or information.
To discontinue services or messages, consider closing your User Account. Be aware that while we facilitate the closure and removal of your active profile, compliance obligations necessitate the retention of certain records for financial reporting and regulatory reasons.
Communication by Braybrooke Residential Towers
Braybrooke Residential Towers communicates through email or mobile App notifications, with optional SMS for notifications. Service-related messages for User Account holders, like welcome emails or support correspondence, cannot be opted out unless closing the User Account.
User Account holders may receive messages related to App booking, users sign up, password recovery.
Providing personal data of others to Braybrooke Residential Towers requires ensuring informed consent for disclosure and communication.
Market Research
At times, we request customers to participate in market research surveys. Survey results are aggregated and shared with advertisers, sponsors, and affiliates in a manner that maintains anonymity and does not disclose personal data.
Sharing & Disclosure of Personal Data
Various third-party merchants may offer promotions or sell products/services through the App. In certain transactions, we may share information related to the purchase or transaction with the merchant to fulfill your requests or for purposes outlined in this Policy. Aggregated demographic information may also be shared with these merchants.
Your personal data may be released to third parties in response to legal procedures, imminent harm prevention, investigation of illegal activities, fraud, or violations of Terms of Use. Such disclosures may include name, address, country, phone number, email address, and company name.
To provide services, we engage agents, subcontractors, and service providers. Sharing personal data with them is necessary for order fulfillment, payment processing, data analysis, marketing, and customer service. We do not sell or pass personal data to external organizations for marketing without consent.
Braybrooke Residential Towers may partner with third-party services for fraud prevention and identity verification.
Third parties may include Braybrooke Residential Towers' partners, merchants, event management companies, marketing research firms, service providers, professional advisors, other Braybrooke Residential Towers entities, and government authorities to comply with regulations.
This Policy does not extend to third parties not owned or controlled by Braybrooke Residential Towers. Privacy practices of such third parties are independent, and users are subject to their policies. Braybrooke Residential Towers is not responsible for the privacy or security practices of external platforms linked to or from the Trizen app.
Notably, personal data sharing may involve transfers outside Sri Lanka, subject to the terms of this Policy. Consent to the transfer of personal data outside Sri Lanka is implied by agreeing to these terms.
Email Communication
We wish to inform you that you may receive emails from us for various purposes, including integral service notifications, account details and reminders, delivery of requested.
Security, Retention, and Data Measures
At Braybrooke Residential Towers, we prioritize the security and confidentiality of your personal data. Your responsibility is crucial in maintaining the privacy of your username, password, and other details. Sharing these details is strongly discouraged, and Braybrooke Residential Towers cannot assume liability for any misuse, except as outlined in the Terms of Use.
The retention of your information is aligned with active account periods and service provision needs. Optimal control over your data usage is facilitated by closing your account. Retaining information serves to meet legal obligations, resolve disputes, and enforce agreements.
Users should be aware that Braybrooke Residential Towers retains Personal Data for necessary processing periods, with archiving performed as required by law. Implementing measures to treat Personal Data with utmost confidentiality involves the application of reasonable physical, administrative, and technical safeguards.
Sole responsibility rests with users to safeguard passwords and devices against unauthorized access. Best practices include ending signed-in sessions, signing out, particularly on public or shared devices. These practices contribute to a secure and confidential user experience.
No Spam, Spyware, or Virus
Braybrooke Residential Towers upholds a strict policy against spam, spyware, or viruses within the App. Ensure your communication preferences are accurately set and maintained, allowing us to send communications tailored to your preferences. Adding other users to your mailing list, whether by email or physical mail, without their explicit consent is not permitted.
It is prohibited to send messages containing spam, spyware, or viruses through the App. If you encounter any suspicious messages, we encourage you to promptly report them by contacting us. Your cooperation in maintaining a secure and respectful communication environment is appreciated.
Consent at Trizen
Users acknowledge that registration and the ongoing use of the Product through the Platform signify the granting of consent for the utilization of Personal Data to achieve the Primary Purpose, as detailed in this Policy.
Any utilization of Personal Data by Braybrooke Residential Towers for a Secondary Purpose, as defined herein, will occur with the User's explicit consent. It's essential to note that once consent is provided, Braybrooke Residential Towers may periodically send pop-ups, alerts, and messages to the User about any new product or service available without requiring additional consent. Your understanding and consent contribute to a transparent and informed user experience at Braybrooke Residential Towers.
Rights and Disclosures at Braybrooke Residential Towers
Braybrooke Residential Towers may, with your consent, utilize the Personal Data collected or processed for any Secondary Purpose beyond the primary delivery of Products through the Portal. The refusal to collect additional data, unnecessary for the delivery of services/products under the Platform, is within Braybrooke Residential Towers' discretion. However, rectification of inaccurate or incomplete Personal Data requires legitimate proof during the process.
Retention of Personal Data without erasure or further processing is within Braybrooke Residential Towers' entitlement, necessary for evidentiary or retention purposes under written law or for a criminal investigation or judicial proceeding. The right to grant or refuse user requests for rectification, completion, erasure, or refraining from further processing is subject to technical and operational feasibility, with Braybrooke Residential Towers communicating such decisions to the User.
Braybrooke Residential Towers retains the right to impose fees for granting requests made by users.
Additionally, you acknowledge and agree that Braybrooke Residential Towers has the right to disclose your personal data to legal, regulatory, governmental, tax, law enforcement, or other authorities. This disclosure is deemed necessary when Braybrooke Residential Towers has reasonable grounds to believe it is required to meet obligations, requirements, or arrangements, whether voluntary or mandatory. Such disclosure may also occur for cooperating with an order, investigation, and/or request by these parties. To the extent permissible by Applicable Law, you agree not to take any action and/or waive your rights to take any action against Braybrooke Residential Towers for the disclosure of your personal data in these circumstances. Your understanding of these rights and disclosures ensures a transparent and professional engagement with Braybrooke Residential Towers.
Exceptions to this Policy
The laws of the Democratic Socialist Republic of Sri Lanka take precedence over this Policy. This Policy does not apply if a user is redirected to another website/portal or a frame of another site or application linked to the Portal. Braybrooke Residential Towers disclaims responsibility for the privacy practices or content of third parties or other sites, encouraging users to read the privacy policies of such entities.
Changes to this Privacy Policy
Braybrooke Residential Towers may periodically update this Policy in response to changes in the legal, technical, or business environment. Changes take immediate effect upon posting on the Website/platform. Users can stay informed by checking the "last updated date and time" displayed at the top of this Privacy Policy. Your understanding of these data utilization practices and policy exceptions ensures a transparent and professional engagement with Braybrooke Residential Towers.